The lies are infuriating and I worked from home with a tiny screen waiting for weeks for a big one to now have to wait nearly 2 months. The manager on duty dealing with the situation was Arthur. Customer service constantly contradict themselves in helping to solve my order that should have arrived months ago. This table reflects the uptime history for scorptec.com.au. Australias biggest range of PC gaming hardware including components, peripherals, systems and more! We are expecting shipments to slow down and contain less cards. After 3 months it went dark down the left hand side and was unusable. & go.scorptec.com.au/ITZ-LAN. I used to tell people how good Scorptec are , now all i can say to them is that they are the worst of the worst in the industry . They said yes and it will be shipped within days. Absolutely zero attempts to reach out to me, I was doing the chasing every time. Above and beyond!The people at Scorptec went above and beyond what was necessary for my PC build. Realised my 1050ti was starting to show its age so upgraded to a 3060 along with a better psu, absolutely fantastic card and customer service, when I had any questions they got back to me super quick, so thankyou scorptec!! Scorptec Computers - Supplying Australia with the best value range of computer and IT components. Additionally, this router allows you to create a captive portal as a guest network. Australias biggest range of PC gaming hardware including components, peripherals, systems and more! Now I'm being told (after many days) they may actually repair the item and return it to me even though they know I had to purchase another one and they are waiting on some department to make a decision. We take these matters very seriously. It's outrageous, they are not out of pocket in any scenario, Gigabyte would not repair a screen so new, they would simply replace it. Our team are focusing on providing support via website messaging and email & online queries submitted through our support site. I am surprised they know how to open the doors on the shop and install a PSU tbh.Stay well clear. I drove to Scorptec in person and tried to solve the matter but was told to contact Amazon. Terrible customer service and inflexible return policies, I purchased a gigabyte monitor from Scorptec. Once Victoria reopened I was able to book another return and take it in person back to Scorptec. But they didn't follow through with that and are now trying to upsell me to a pricier moniter when the only reason I bought with them was for the cheaper one??? All rights reserved. 13 May 2020 05:32. Lastly, I had to fight them for the refund after they continually kept up a front of the second monitor being on its way. Purchased a monitor after calling ahead to ensure they had stock. As the item is a gift, have not yet verified that it is in working condition, but have no reason to believe the company would … Troubleshooting. Took a sale of items they didn't have in stock. Worst customer service & overall refund system ever encountered.Zero stars, worst customer service I have ever encountered. Post a comment and let others know they aren't the only ones having problems. The lower the response time, the better. There was no flexibility or other possible solutions provided by Scorptec and the best that they could do was a repair.It is implied through Arthur’s conduct and words, that he believes that there was “considerable use” of the motherboard even though it is impossible for a computer to get a visual display if there is an issue with RAM and therefore cannot be considerably used. I am livid at the unnecesary stress this company has caused me. I purchased a MSI B450 Tomahawk Max on the 27th of July which arrived with a faulty RAM slot, meaning that the entire computer was unable to run. Shop today Corsair Dominator Platinum Special Edition Torque 32GB 3200MHz DDR4 and get 30% off. GO SOMEWHERE ELSE!!! Ontop of that they pretended to help fix my girlfriends PC and then stole it from her and claimed the original buyer charged back even though we had a written receipt and ownership of the item. Pick up 49% off on Everki 11.6inch ContemPRO Laptop Sleeve. Received ZERO receipt nor any notice from them without asking. These guys sell and take $$$ for products they don't even have in stock.AVOID AVOID AVOID! When I have had an issue where a refund was required, they've been very prompt to process (especially compared to other retailers whose accounts departments take 5-7 business days to even process a refund).I absolutely highly recommend the Macquarie Park store, especially when they have items in stock. Terrible, terrible, terrible service. Contacted amazon a handfull of times by now and still nothing. Seller does not answer phone and dont respond my emails. Force a full refresh of your browser page by clicking. Scummy , thieving , deceitful company . Note that with maximum level, the maximum throughput goes down to 850MB/s. This should work on Internet Explorer, Firefox and Chrome. We ask that if you do encounter any Scorptec impersonators to please report them as "Impersonating somebody I know" so that we can bring them down quickly. If scorptec.com.au is up but it's not working for you, you can try one of the following tips below. Pleased that they use PayPal and don't charge extra for it. Mission "It is the mission of Scorptec Computers to develop and maintain long-term customer relationships by providing the best … When an item was unavailable they waived the extra costs, did not make me pay shipping for an item that was not at the building location and were available to answer any queries I had about my system. The WoT scorecard provides crowdsourced online ratings & reviews for scorptec.com.au regarding its safety and security. They honored their initial 20% discount off each purchase, and the products arrived, as described, within a few days. If scorptec.com.au is up but it's not working for you, you can try one of the following tips below.
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